Can I look up an airfare on the Internet and purchase a ticket through TSI USA at that price?
Yes, TravelFocus has the ability to book Internet airfares through their reservation system.
Internet Fares
Be sure the Internet fare is available. In some instances the lower airfares may not really be available. This is common when searching sites like Travelocity, Orbitz, and Cheaptickets. During your search for availability the site will display an airfare, but when you continue to the purchase phase the airfare comes up as unavailable and will display a new higher airfare. If you have found a valid Internet fare that is not showing up in ResX, continue through the booking process until you reach the comments section. Add a message into the comments section that you are showing a lower airfare; enter the amount and the specific site where you found this lower airfare. A TSI USA agent will research the price and if available will book at the lower airfare.
Southwest
When booking Southwest online, ResX will not show the Internet fare. All Southwest reservations booked online are sent to an agent to rebook at the Internet fare, in most cases bringing back a lower cost ticket.